SHIPPING

Transportation Policy for HARMONY SUPLE LLC

At HARMONY SUPLE LLC, we are committed to delivering your orders quickly and securely. This Transportation Policy outlines the details of our shipping process, including methods, timelines, costs, and other important information about how your orders are delivered from harmonysupleclothings.com.

1. Shipping Methods

We partner with trusted shipping carriers to ensure your orders are delivered on time and in perfect condition. The available shipping methods may include:

  • Standard Shipping
  • Expedited Shipping
  • Priority Shipping (if applicable)

The specific method will depend on the shipping option selected during checkout.

2. Shipping Locations

We currently deliver to all locations within the United States. Unfortunately, we do not offer international shipping at this time.

3. Order Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Processing times may vary during peak seasons, holidays, or promotional events.

4. Delivery Time Estimates

The estimated delivery time depends on the shipping method chosen at checkout:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 3-5 business days
  • Priority Shipping: 1-3 business days

Note: Delivery times are estimates and may vary due to unforeseen factors such as weather conditions, carrier delays, or other logistical issues.

5. Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order. The exact shipping fees will be displayed during checkout.

Occasionally, we may offer free shipping promotions. These promotions will be clearly stated on our website.

6. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor your shipment’s progress on the carrier’s website.

If you do not receive a tracking email within 48 hours of your order being processed, please contact us at rebecca@harmonysupleclothings.com.

7. Delayed, Lost, or Damaged Shipments

We strive to ensure that your orders arrive on time and in perfect condition. However, in rare cases, issues may arise:

  • Delayed Shipments: If your order is delayed, please contact us for assistance. While we are not responsible for carrier delays, we will do our best to help track and resolve the issue.
  • Lost Shipments: If your order is marked as “delivered” but you have not received it, notify us within 7 days, and we will assist in filing a claim with the shipping carrier.
  • Damaged Shipments: If your package arrives damaged, please email us at rebecca@harmonysupleclothings.com with photos of the damage. We will work to resolve the issue quickly by providing a replacement or refund.

8. Address Errors

It is the customer’s responsibility to provide accurate shipping information during checkout. If you realize there is an error in your shipping address, please contact us immediately at rebecca@harmonysupleclothings.com or 959-881-3117.

If the order has not yet been shipped, we will update the address. If the package has already been shipped to an incorrect or incomplete address, additional shipping fees may apply to reship the order.

9. P.O. Boxes and APO/FPO Addresses

We do ship to P.O. Boxes and APO/FPO addresses using standard shipping methods. Delivery times to these addresses may be longer than usual.

10. Returns and Refused Shipments

If you need to return an item, please refer to our Refund and Returns Policy. Refused shipments may incur additional return shipping charges, which will be deducted from any applicable refund.

11. Contact Us

If you have any questions or concerns about our Transportation Policy or need assistance with your shipment, please contact us:

We are here to assist you and ensure your order reaches you as quickly and smoothly as possible.

Thank you for choosing HARMONY SUPLE LLC. We appreciate your trust and look forward to serving you!

Let me know if you’d like to make any changes or additions! 😊

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